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Suicide Awareness for the Gambling Industry E-Learning

People doing e-learning

E-learning course for gambling industry staff on the subject of suicide and associated gambling-related harm issues.

Access: Self-register
Cost: Free
Time: 45 minutes-1 hour

What does the e-learning cover?

There is growing evidence of an association between gambling harm and suicide. Working in the gambling industry, there is a small chance staff may need to support someone who is experiencing suicidal thoughts and feelings and respond appropriately. This course will help learners to:

  • Recognise the signs of crisis and suicidality in customers
  • Provide basic emotional support
  • Signpost customers to further help when needed
  • Manager their own emotional health when dealing with challenging customer interactions

This training has been developed by GamCare and Samaritans, the leading suicide prevention charity, and funded by the Gambling Commission. Learners who successfully complete all elements of the e-learning will receive a course certificate.

Who is the e-learning for?

This e-learning is aimed at customer facing staff working in the gambling industry at all levels.

Further training

If you would like more in-depth training on gambling and suicide, you can enquire about our face-to-face training, Suicide Prevention in the Gambling Environment.

Industry Guidelines

Samaritans have released guidelines for operators which outline current suicide prevention best practice in the gambling industry. By implementing the recommendations operators can create a safer gambling experience and empower staff to support a customer in crisis.

Read the Samaritans guidelines here.

E-learning course access

To access our free Suicide Awareness for the Gambling Industry e-learning course, you need to register an account on our GamCare Learning website and enrol yourself on the course.

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