Suicide Awareness for the Gambling Industry eLearning

eLearning course for gambling industry staff on the subject of suicide and associated gambling-related harm issues.

Access: Self enrol
Cost: Free
Time: 45 minutes-1 hour

What does the eLearning cover?

There is growing evidence of an association between gambling harm and suicide. Working in the gambling industry, there is a small chance staff may need to support someone who is experiencing suicidal thoughts and feelings and respond appropriately. This course will help learners to:

• Recognise the signs of crisis and suicidality in customers
• Provide basic emotional support
• Signpost customers to further help when needed
• Manage their own emotional health when dealing with challenging customer interactions

This training has been developed by GamCare and Samaritans, the leading suicide prevention charity, and funded by the Gambling Commission. Learners who successfully complete all elements of the eLearning will receive a course certificate.

Who is the eLearning for?

This eLearning is aimed at customer facing staff working in the gambling industry at all levels.

Further training

If you would like more in-depth training on gambling and suicide, you can enquire about our face-to-face training, Suicide Prevention in the Gambling Environment.

Industry Guidelines

Samaritans have released guidelines for operators which outline current suicide prevention best practice in the gambling industry. By implementing the recommendations operators can create a safer gambling experience and empower staff to support a customer in crisis.

Read the Samaritans guidelines here.