RG Labs offer an opportunity to test or receive feedback from such experts on an RG initiative, message, activity or process in a safe and structured way. This is part of GamCare’s strategic commitment to represent the voice of our service users, and to shape a safer gambling sector for all.
RG Labs are ideal for gathering intelligence on specific practices or initiatives from those who have lived experience of gambling problems or are supporting those with gambling problems. Examples of such initiatives include:
Each RG lab is unique, dependent on the type of issue or issues that are being brought to the table for discussion. While the Lab will often involve a discussion group, it can also include a survey of GamCare service users or ‘mystery shopping’ site visits if appropriate. The following process serves as a guide:
We encourage businesses to share the findings of RG Labs. We appreciate that there may be commercial sensitivities around this, however we are happy to work with you on strategies to drive better knowledge and standards for safer gambling.
Submit an enquiry via the form below and we’ll be in touch to discuss your requirements. You can also download our Industry Services Brochure.